What you will be doing: We're looking for a skilled, resourceful, and resilient live chat agent to provide top-notch service to some of our clients. Lead generation, driving to sales and customer service are all important parts of this role, so if you have a confident and outgoing demeanor with a passion for exceptional service, then you'll thrive with us! 

Our ideal candidate is able to stay calm and focused in high-pressure situations. You will interact directly with customers to answer questions, solve problems, generate sales and leads, and maintain our company's and client's reputation for high-quality service. So, you must be resourceful, confident and take initiative!

Live chat specialist tasks include:

• You are fluent or Native English Speaking - able to speak English at an idiomatic level with outstanding sentence structure, spelling and grammar.
• You can type at least 65 words per minute, with above 97% accuracy.
•  You have previous experience in customer service, sales and/or lead generation.
•  You are open to constructive feedback and are able to take action.
•  You are timely and responsive.
•  You are able to multi-task and keep everything organised.
•  You are resourceful, reliable and adaptable.
• You are calm and professional under pressure.